There are a number of possibilities that can cause difficulties with RealAudio: You might have an outdated version of RealPlayer, you might have the wrong settings on your RealPlayer, there might be internet congestion, or your internet provider may not be providing you the bandwidth it should.

Our RealAudio server simultaneously provides 5 streams of different quality levels for connections from sub-28K modems up to DSL and cable connections. The stream selection is automatic based upon what you've told RealPlayer your connection speed is.

Download the Latest RealPlayer
If you do not have the lastest version of RealPlayer loaded, click on the button just below this paragraph to access the RealPlayer download page. For the free version click on the less obvious link labeled "Free Real Player." It's above and to the right of the more prominent button labeled "Free Download" just above the words "14-day Free Trial." 



RealPlayer Speed Settings
When the RealOne Audio Player is open, go to "Tools," "Preferences" and then from the Category list at the left of the Real Audio window select "Connection." If you know your connection speed, select that in the Normal window. If you don't know your connection speed you can test your actual connection speed from that same window. We suggest doing the test several times and entering the lowest speed you found during the test in the "Normal" window and then entering one speed faster in the "Maximum" window.  Click "OK" to save those settings.

Real Player Network Transport Settings
With RealPlayer open go to "Tools," "Preferences" and from the list on the left select "Network Transports" under the "Connection" category. On the Network Transports window check "Manually Configure Connections Settings". Just below that click on the "RTSP Settings" button. On the RTSP Settings window uncheck the "Attempt to use UDP for all content" item. Now click "OK" and "OK" to save those settings.

Internet Congestion
Even with everything set correctly internet congestion can be a factor. You could try listening at a time when internet traffic isn't at peak -- the early morning hours or after 9 pm.

If in testing your connection speed you find that you aren't getting the service from your internet provider that you should, then we suggest contacting them.

If You're Still Having Difficulties
The Plain Truth radio program is also available at this location: http://oneplace.com/ministries/plain_truth   We suggest you try there.